RapidRatings Releases New Interface and Enhanced User Experience

NEW YORK–([1])–RapidRatings, the leader in financial health analytics, today announced
the release of a new user interface (UI) designed to provide dramatic
improvements to the user experience and advance the ways users and
executives interact with the FHR® Platform. The platform’s new UI/UX
focuses on three major areas: enhanced visualization for a more
personalized experience, easier access to online training and resources,
and a responsive design and accessibility for mobile devices. The new UI
will be featured at the RapidRatings
Client Summit
[2] on May 22-23rd at the W Hotel, Hoboken.

Recent studies indicate that while business disruptions are inevitable,
those organizations that can quickly identify, diagnose, and resolve
these issues are best positioned to maintain competitive advantage in
their respective markets. The new UI is designed to give companies more
control over how they consume and operationalize the financial health
within the context of their risk management programs. Dramatic
improvements to the visualization and user experience paves the way for
clients to create custom portfolios, set alerts and notifications, and
distribute financial health ratings across the organization, serving as
a common language and taxonomy that unites various business areas
including risk, compliance, procurement, finance and technology.

The new enhanced learning center with easily searchable content give
users more control and greater access to training and support
documentation. This allows for faster onboarding and training and
enables users to begin interacting with the platform immediately. The
online resources center is a great complement to RapidRatings’ other
client support resources.

The new UI focuses on performance, ease-of-use, and mobility to increase
user adoption and make financial health more accessible on mobile
devices that can be used for supplier interviews and during onsite
visits. Now users can quickly pull up a rating or access a Financial
Dialogue™ report to help facilitate discussions around financial health
from any location.

“We acknowledge that risk managers and executives are always on the go.
We wanted to give them an easy way to access the same deep insights
available within our full reports but in a mobile format,” said Dave
Lawless, Chief Technology Officer at RapidRatings.

“One of our key goals from a design perspective was to create a
consistent and familiar experience for our users. The navigation was
carefully designed to ensure that users were not disrupted in their day
to day tasks with the platform,” commented Joseph O’Donoghue, Head of
UI/UX Accessibility at RapidRatings. “By identifying usage patterns,
implementing user research and validation methods to give the user a
logical taxonomy designed specifically for them, we have been able to
increase adoption along with the user satisfaction levels.”

About RapidRatings

RapidRatings® is transforming the way the world’s leading companies
manage enterprise and financial risk. RapidRatings provides the most
sophisticated analysis of the financial health of public and private
companies in the world. The company’s analytics system provides
predictive insights into third-party partners, suppliers, vendors,
customers and securities issuers. Every business conversation becomes
more productive, transparent and efficient with the RapidRatings’
Financial Health System. For more information, visit www.rapidratings.com[3].

References

  1. ^ (www.businesswire.com)
  2. ^ RapidRatings Client Summit (cts.businesswire.com)
  3. ^ www.rapidratings.com (cts.businesswire.com)

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